From Helpdesk Grunt To SCCM Desktop Engineer

From Helpdesk Grunt To SCCM Desktop Engineer

The Marathon Begins… I don’t think I chose application packaging and to be an SCCM Desktop Engineer…it found me when I was making a transition I grew up somewhere between Thug Street and Nerd Ave. I’m not (and have never been) a thug, but...
How I Lost 15 Pounds in 15 Months – Part 2

How I Lost 15 Pounds in 15 Months – Part 2

As I was going in circles trying to figure out why I wasn’t even close to reaching my weight loss goal or actually losing any weight at all, I started developing a persistent thought. How come I never feel hungry? Why am I always full and sometimes miserable? At the...
How I Lost 15 Pounds in 15 Months – Part 1

How I Lost 15 Pounds in 15 Months – Part 1

The journey wasn’t really planned out or purposeful. I was traveling a lot at the time and had access to three hearty meals a day so I was maintaining a lot of weight. Going along with the common misconception, I thought I could just work it off and not worry about...
5 Things To Consider Before Calling The Helpdesk

5 Things To Consider Before Calling The Helpdesk

Have you tried turning it off and on again? Yeah, I know it sounds cliche, but a lot of problems are resolved by following this one simple request. I believe Microsoft created this complex problem solving ritual to give us techs a quick out when it’s getting close to...