From Helpdesk Grunt To SCCM Desktop Engineer

From Helpdesk Grunt To SCCM Desktop Engineer

The Marathon Begins… I don’t think I chose application packaging and to be an SCCM Desktop Engineer…it found me when I was making a transition I grew up somewhere between Thug Street and Nerd Ave. I’m not (and have never been) a thug, but...
5 Things To Consider Before Calling The Helpdesk

5 Things To Consider Before Calling The Helpdesk

Have you tried turning it off and on again? Yeah, I know it sounds cliche, but a lot of problems are resolved by following this one simple request. I believe Microsoft created this complex problem solving ritual to give us techs a quick out when it’s getting close to...
What Does It Feel Like To Be An Introvert?

What Does It Feel Like To Be An Introvert?

At Home This is my most spacious comfort zone where I do most of my intellectual heavy lifting. I have all the tools I need to create anything I can imagine in this space. If I want to produce, write, record, mix, and master a song, I do it here. If I want to create...